You may return new, unopened items sold and fulfilled by Invictus Wireless within 15 days of delivery for a full refund, unless noted otherwise (all special orders, close out, etc.). Items need to be returned in their original product packaging in as-new condition.

Please call or email Invictus Networks at [email protected], 1-503-635-2562 ext 1 and we will assist you with returning your product. Upon receiving your return (1~5 days, depending on shipping type) we will review the condition of the return and issue you a refund and/or store account credit, depending on which is agreed to. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in most cases you will receive a refund more quickly. This time period includes the transit time to us (1~5 business days) and the time it takes your bank to process our refund request (5 to 10 business days). We will notify you via e-mail of your refund or credit once we've received and processed the returned item.

Thank you!